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Privacy policy

WRYDECO Privacy

Privacy Policy

This Privacy Policy explains how WRYDECO collects, uses, shares, stores, and protects personal information when you visit our website, place an order, contact our team, request a consultation, or use our Shopify-powered online store.

Last updated: July 03, 2026 WRYDECO Powered by Shopify

Information we collect

Orders & inquiries

Includes checkout details, support messages, and consultation requests.

How we use data

Service delivery

Used to process orders, provide support, improve service, and communicate with you.

Your rights

Access & control

Depending on your location, you may request access, correction, deletion, or restriction.

Overview

This policy applies to personal information collected through the WRYDECO website, online store, checkout, contact forms, consultation forms, and customer support channels.

WRYDECO respects your privacy and is committed to handling personal information responsibly. We collect personal information to provide our Services, process orders, deliver products, respond to customer requests, support custom furniture inquiries, and improve the customer experience.

By visiting our website, placing an order, submitting a form, or contacting us, you acknowledge that your personal information will be processed as described in this Privacy Policy.

Important notice

Shopify-Powered Store

WRYDECO is powered by Shopify. Shopify may collect and process personal information as necessary to provide the online store, checkout, payment, security, analytics, and related commerce services.

01

Personal Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or from service providers that help us operate our store.

Information you provide may include

  • Name, email address, phone number, billing address, and shipping address
  • Order details, payment confirmation, transaction records, and purchase history
  • Messages, support requests, return requests, and customer service communications
  • Custom furniture inquiries, room details, measurements, design preferences, uploaded files, and consultation notes
  • Account information, if customer accounts are enabled on our store

Payment details may be processed by Shopify, payment processors, or other secure third-party providers. WRYDECO does not intentionally store full payment card information on our own systems.

02

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, server logs, analytics tools, and similar technologies.

Device Data

Browser type, device type, operating system, and screen settings.

Usage Data

Pages viewed, links clicked, search terms, cart activity, and website interactions.

Technical Data

IP address, approximate location, referral source, and session data.

This information helps us operate the website, secure the store, understand customer behavior, improve browsing, and support marketing and analytics where permitted.

03

How We Use Personal Information

We use personal information to provide, operate, maintain, and improve our Services.

  • To process orders, payments, shipping, returns, refunds, and customer support requests
  • To communicate with you about orders, products, consultations, service updates, and account activity
  • To respond to custom furniture inquiries, design consultation requests, and project-related messages
  • To improve website performance, product presentation, checkout flow, customer experience, and store operations
  • To detect, prevent, and address fraud, security issues, unauthorized activity, and misuse of our Services
  • To comply with legal, tax, accounting, regulatory, and dispute resolution obligations
  • To send marketing communications, if you have opted in or where permitted by applicable law

We will not use your personal information for purposes that are incompatible with this Privacy Policy unless we obtain your consent or are otherwise permitted by law.

Commerce and service partners

How We Share Personal Information

We may share personal information with trusted service providers and partners when necessary to operate our store, fulfill orders, provide customer support, or comply with legal obligations.

Shopify

Provides online store, checkout, hosting, security, and commerce infrastructure.

Payment Providers

Process payments, refunds, fraud checks, and transaction verification.

Shipping Partners

Support delivery, freight scheduling, address validation, tracking, and logistics.

Support Tools

Help manage customer messages, contact forms, consultation requests, and order support.

Analytics Tools

Help us understand website performance and improve customer experience.

Legal Compliance

We may disclose information when required by law, legal process, or valid government request.

04

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate the store, remember preferences, support checkout, measure performance, and understand website usage.

Cookies may be used for essential store functionality, analytics, security, fraud prevention, marketing, and advertising where permitted by applicable law.

You can usually control cookies through your browser settings. Disabling certain cookies may affect website functionality, cart behavior, checkout, or account features.

05

Marketing Communications

If you subscribe to marketing communications, we may use your email address or other contact information to send updates about WRYDECO products, collections, custom services, promotions, or brand content.

You can opt out of marketing emails by using the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send non-marketing messages related to your orders, account, support requests, legal notices, or service updates.

Privacy rights

Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to request access, correction, deletion, restriction, portability, or objection to certain processing.

Access
Request a copy of personal information we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Deletion
Request deletion where applicable and legally permitted.
Opt Out
Opt out of marketing communications or certain tracking where available.

To exercise privacy rights, contact us at kenkunkanki@gmail.com. We may need to verify your identity before completing certain requests.

06

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our policies.

Retention periods may vary depending on the type of information, purpose of processing, legal requirements, accounting rules, tax obligations, and business needs.

07

International Transfers

Because WRYDECO uses Shopify and other service providers, personal information may be processed, stored, or transferred to countries outside your country of residence.

When personal information is transferred internationally, we rely on appropriate safeguards where required by applicable law.

08

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of personal information.

09

Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe a child has provided us with personal information, please contact us so we can review and take appropriate action.

10

Third-Party Websites

Our website may include links to third-party websites, apps, payment services, delivery providers, social media platforms, or external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing personal information.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, service providers, or privacy practices.

The latest version will be posted on this page with the updated date shown at the top. Your continued use of our Services after changes are posted means you acknowledge the updated Privacy Policy.

Privacy contact

Contact Information

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us using the information below.

Trade Name

Wrydeco

Phone Number

0987654321

Physical Address

Việt Nam

VAT Number

DE000000000

Trade Number

WRYDECO-TRK-100284

Shopify setup note: Link this Privacy Policy in your website footer, checkout footer, account area if enabled, newsletter forms, contact forms, and any relevant privacy or support area. Review this page with a qualified legal professional before publishing if your store sells internationally.