Within the First 6 Hours (Golden Window)

During the first 6 hours following order placement, your order is fully flexible:

• Allowed: Cancel your order or modify details including shipping address, contact details, product model/variant, dimensions, finish options, or quantity.
• Cost: 100% Free ($0 fee) — payment authorization will be immediately voided or a full 100% refund issued to your original payment method.
• How to Request: Send an email to support@wrydeco.com (including your order number and requested changes) or message us directly via on-site Live Chat.

Handling Shipped Orders

If your order has already been shipped, modifications or in-transit cancellations are not possible. In such cases, you will need to wait for delivery and then follow our Return & Refund Policy for any adjustments or returns. This policy ensures you can still receive support even if the order has been dispatched.

Refund Processing

For canceled orders, WRYDECO will promptly issue a 100% full refund to your original payment method. Once the refund is issued, most banks and card issuers typically take 5–10 business days to process and post the credit to your account. Processing times may vary depending on your financial institution or payment provider.