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Frequently Asked Questions

Every WRYDECO piece is handcrafted from solid natural wood, shaped by skilled artisans into functional art that is timeless, enduring, and deeply connected to nature.

Help & guidance

Everything you need to know

Are WRYDECO pieces made to order?

Yes. Most WRYDECO pieces are made to order or produced in small artisan-led batches. This allows us to preserve the integrity of the wood, maintain a high level of craftsmanship, and create furniture that feels considered rather than mass produced.

Can I request a custom size or bespoke design?

Absolutely. We offer bespoke commissions for clients, collectors, and interior designers who need a piece tailored to a specific space. Depending on the design, we can adjust dimensions, finishes, wood selection, and certain sculptural details.

What materials do you use?

WRYDECO focuses on solid natural wood selected for its grain, strength, and character. Because every slab and timber section is unique, subtle variation in tone, pattern, and form is part of what makes each piece one of a kind.

How long does production take?

Production times vary by piece, but most made-to-order works take approximately 6 to 10 weeks. Larger bespoke commissions may require additional time depending on complexity, material sourcing, and finishing requirements.

Do you ship internationally?

Yes. We work with trusted logistics partners to support domestic and international delivery. Shipping timelines and white-glove options may vary by destination, and our team will confirm all delivery details before dispatch.

How should I care for my wood furniture?

We recommend gentle routine dusting with a soft dry cloth and avoiding prolonged exposure to direct sunlight, standing moisture, or harsh chemical cleaners. Care guidance may vary by finish, and detailed care notes are provided when relevant.

What is your return policy?

Because many of our works are made to order or customized, returns are evaluated on a case-by-case basis. If your piece arrives damaged or not as specified, please contact us within 48 hours of delivery so we can make it right.

Personal guidance

Still have a question?

Tell us what you are considering. Our team will reply with thoughtful guidance for your space, timeline, and piece.

Write to us support@wrydeco.com
Response time

We usually reply within two business days.

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